Q. Which areas will you consider?
A. We buy mainly in Hertfordshire, Bedfordshire and Essex because
we know those local markets best (although we have bought further afield as well).

Q. What types of property will you buy?
A. We buy vacant or tenanted UK residential resale property

Q. Is the condition of my property important?
A. Not at all. We buy newly decorated homes to properties with major problems.

Q. My property is being marketed by an Estate Agent. Is this a problem?
A. Selling privately will save you 2 to 3% of the sale price plus VAT. Your agent
will not want you to sell to us, but it's your right to sell privately. You will need to
consult the contract you have signed with your agent carefully.

Q. How long does it take for a valuation?
A. As soon as we receive your instructions and signed purchase application form we
will instruct the valuer.

Q. After my valuation how long will it take to receive an offer from you?
A. A formal offer will be made within 7 days of the valuation, often sooner.

Q. When do I have to leave the property by?
A. There is no formal timescale – we aim to be as flexible as possible.

Q. How long is your offer valid for?
A. Any offer we make is valid for 14 days. After 14 days we reserve the right to review
our offer depending on market conditions.

Q. Will anybody know about the sale?
A. No – the sale will be in the strictest confidence. We will not erect a "sold"
or "acquired" board while you are still living at the property.

Q. What type of financial problems can you help me with?
A. We have a range of property solutions to help most people – these include
Debt, Repossession, Job Move, Broken Chain, Probate, Divorce etc.

Q. If repossession proceedings have been issued, can these be stopped?
A. Yes. In most instances our legal team will speak to the mortgage lender
and arrange for any loans to be repaid and proceedings halted.